Automate 100% of your call center QA audits and agent performance.
Call Sense automatically transcribes customer calls, scores agent script adherence, detects customer friction in real time, and eliminates manual supervisor auditing.
Thank you for calling. I see you're evaluating our enterprise tier.
PositiveYour pricing is higher than our current provider.
Price objectionUnderstood. We eliminate manual QA and save 40+ hours per supervisor.
Value propSee exactly how Call Sense reads a call
Thank you for calling. I see you're evaluating our enterprise tier, is that right?
Yes, but your pricing is higher than our current telephony provider.
Understood. Our platform eliminates manual QA, saving you 40+ hours per supervisor every month.
That's actually a strong point. Can you send that breakdown over?
- Required greeting used
- Price objection addressed
- Next steps scheduled
Customer was concerned about cost. Agent successfully pivoted to QA labor savings. High probability of close.
Built for 100% call coverage
100% call coverage
Every single call analyzed, not a 2% random sample. Zero sampling bias, complete visibility.
Churn & escalation radar
Real-time detection of frustration, cancellation intent and escalation risk, the moment it happens.
Automated agent scorecards
Objective, consistent scoring and coaching insights for every agent, generated automatically.
Telephony & CRM ingestion
Plugs into the stack you already run, calls in and insights out, no rip and replace.
See what 100% coverage is worth to you
Enterprise-grade by default
SOC 2 compliant
Audited controls for security, availability and confidentiality.
HIPAA ready
Handle sensitive conversations with the safeguards regulated industries need.
Automated PII / PCI redaction
Credit cards and passwords are automatically beeped out of audio and redacted from transcripts.
Ready to audit 100% of your calls?
Book a discovery call and we'll show Call Sense running on a sample of your real conversations.