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WhatsApp CRM Platform — Built for Scale

Full Control Over Every WhatsApp Conversation

Social Sync unifies your entire support team on WhatsApp — real-time agent tracking, live chat monitoring, automated reports, and deep analytics. All in one powerful dashboard.

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Dashboard Preview
Stats Weekly
All Groups
Group A
Group B
Group C
Efficiency
36
76%
Compared By Attended/Total
Total Chats
248
Total Conversations
Waiting on Customer
34
Customers Pending
Waiting on Agent
19
Agent Pending
Unattended
7
Pending Response
Attended
188
Handled by Agents
Hold Status
12
Conversations On Hold
Agents
All Agents • 8 Total
All Groups
Group A
Group B
Group C
UserNamePhoneNumberCreatedAtStatus
Showing 1 to 8 of 8 agents
Agent A
Agent B
Agent C
Agent D
AgentPhoneDateTotalAttendedUnattendedEfficiencyFresh Leads
Online
1875 Chats
S
Simon Keene
Perfect, noted!
03:56
D
David Miller
Sure, processing now
03:50
E
Emma Watson
Let me check that
03:02
M
Michael Reed
Your order is confirmed
03:02
E
Evan Thompson
How is the picture?
01:55
J
James Anderson
Will follow up shortly
01:56
P
Paul Nation
Thanks, got it!
01:40
R
Ryan Collins
Please send the invoice
01:22
N
Nina Owens
When will it arrive?
01:10
A
Alison Hank
Can I reschedule?
00:58
SK
Simon Keene
12345678901
07 May 2026
07-May-2026, 03:54
03:54
I
How is the picture?
03:55
I
SK
Perfect
03:55
0:10
03:55
I
SK
0:25
03:56
SK
Perfect, noted! I'll follow up with the customer shortly. Thanks for sharing.
03:56
NAMEPHONEAGENTCITYNOTESCATEGORYSOURCECHATSTATUSACTIONSDATE
CLIENT 1
Farmer
12345678901
agent1@gmail.com
Agent 1
Id: 923112887877
Multan
Pakistan
Male
Age: 28
Services
Facebook
07 May 2026,
02:58 pm
APPROVED
UNAPPROVED
08/05/2026,
01:41:48
CLIENT 2
House Wife
12345678902
agent2@gmail.com
Agent 2
Id: 923115033481
Lahore
Pakistan
Female
Age: 34
Marketplace
Facebook
29 Apr 2026,
09:15 am
APPROVED
UNAPPROVED
08/05/2026,
01:34:49
CLIENT 3
Administration
12345678903
agent3@gmail.com
Agent 3
Id: 923112887877
Karachi
Pakistan
Male
Age: 30
Overview
Instagram
10 Feb 2026,
03:32 pm
APPROVED
UNAPPROVED
08/05/2026,
01:32:43
CLIENT 4
Teacher
12345678907
agent7@gmail.com
Agent 4
Id: 923112887877
Rahim Yar Khan
Pakistan
Female
Age: 28
Panels
Instagram
08 May 2026,
09:05 am
APPROVED
UNAPPROVED
08/05/2026,
01:27:52
CLIENT 5
Job
12345678908
agent8@gmail.com
Agent 5
Id: 923120316712
Jeddah
Saudi Arabia
Male
Age: 33
Overview
Old
07 May 2026,
01:55 pm
APPROVED
UNAPPROVED
08/05/2026,
01:20:12

✦ Trusted by growing businesses

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Managing WhatsApp
Support Is Broken

Without the right tools, growing teams lose control, miss conversations, and operate in the dark — costing you revenue and customer trust every single day.

See the Solution →
Agent Chaos

Multiple agents with no visibility. Duplicate replies, missed leads, zero accountability.

Lost Messages

Critical messages fall through the cracks. No alerts, no escalation — customers wait forever.

Zero Insights

No data on response times, resolution rates, or individual agent performance.

No Central System

Teams juggle spreadsheets and personal phones. No single source of truth for operations.

One Platform.
Total Command.

Social Sync gives you a bird's-eye view of every WhatsApp conversation, agent, and customer — in real time. No more guesswork. Just complete clarity and control.

Monitor every agent's activity in real time
Instant alerts for unattended and delayed chats
Automated analytics reports on WhatsApp & Email
Complete lead pipeline management
See How It Works →
Team Performance Overview
● Live
98%
Response Rate
2.4m
Avg Response
4.8★
Satisfaction
Daily Chat Volume
Alert SentUnattended chat — 12 mins
Report DeliveredDaily summary via WhatsApp

Everything You Need to
Run a World-Class Team

Purpose-built for WhatsApp teams who demand real oversight and measurable results. From live monitoring to automated reporting — every tool you need, in one place.

Real-Time Agent Activity

Track all agent conversations live. Know who's online, their workload, and every chat — at any moment.

Live Monitoring
Lead Management System

Organize, assign, and track leads in one centralized pipeline. Never lose a potential customer again.

CRM Pipeline
Advanced Analytics Dashboard

Deep performance insights with daily, monthly, and yearly breakdowns. Track everything at a glance.

Data Insights
Chat Status Monitoring

Instantly identify attended, unattended, waiting, and active chats. Color-coded statuses make triage effortless.

Status Tracking
Complete Chat History

Full conversation logs including media, documents, and voice notes. Searchable and always accessible.

Full Archive
Automated Reports

Detailed performance reports delivered via WhatsApp and Email on your schedule. No manual work required.

Auto Reports

Up and Running in
Under 2 Minutes

From WhatsApp connection to full team oversight — the fastest onboarding in the industry. No technical knowledge required.

01
Connect Your WhatsApp Business

Link your WhatsApp Business number with a simple QR scan. No technical setup required.

02
Add Your Agents & Departments

Invite team members, assign departments, set permissions, and define workload limits in minutes.

03
Configure Alerts & Automations

Set response time thresholds, escalation rules, and report schedules via WhatsApp or Email.

04
Monitor, Optimize & Grow

Watch your live dashboard fill with real-time data. Identify bottlenecks and reward top performers.

<2min
Average Setup Time
70%
Faster Response Times
98%
Uptime SLA
Scalable Agents

Data-Driven Decisions,
At a Glance

Every screen surfaces the most important information instantly. No digging, no guesswork.

12.4K
Total Chats This Month
94%
Resolution Rate
1.8m
Avg Response Time
4.8★
Customer Satisfaction
Chat Volume — Last 30 Days
May 2026
12.4K
Total Chats
94%
Resolved
1.8m
Avg Response
Chat Status Breakdown
Today
248
Active52%
Resolved24%
Waiting16%
Unattended8%

Transform How Your
Team Operates

Social Sync eliminates the operational blind spots that cost support teams revenue and reputation. With unified visibility, automated workflows, and real-time insights, your team moves faster, responds smarter, and delivers the experience customers expect — at any scale.

Full Accountability & Transparency

Every action is logged. Every chat is recorded. Build a culture of ownership across the entire team.

Measurable Team Productivity

Managers gain instant visibility into every agent's output — making performance reviews data-driven.

Higher Customer Satisfaction

No missed messages and fast responses mean Social Sync users see consistent CSAT improvement.

70% Faster Response Times

Smart routing and real-time alerts ensure every message is picked up within your SLA window.

Simple Plans,
No Surprises

Choose the plan that fits your team size. Start today, scale anytime. All plans include a 14-day free trial.

Starter Plan
Rs3000
  • Per Month
  • 1 Agent
  • Unified Dashboards
  • Rs 3500
  • Daily Summary / Report
  • Alerts
Select Plan
Contact Sales

Get the hack started.

Need a custom plan tailored to your business needs or more credits to expand your operations? We're here to help! Get in touch with us.
Get Started
AI Powered WhatsApp CRM

Scale Customer Conversations With Social Sync

Manage chats, monitor agents, automate workflows, and grow your business with one powerful WhatsApp CRM dashboard.

Built for modern support & sales teams